General Terms

Payments:

All prices on our site are displayed in New Zealand dollars (NZD) and are charged in New Zealand dollars. We accept all major credit cards, except AMEX, and can also accept bank transfers directly into our NZ bank account.

Returns:

Please notify us within 2 days of receiving your order if you have any issues, or would like to return your products for whatever reason.  Items must be returned within 14 days if the product arrives and does not fit correctly. Refunds will be made at our discretion, and exchanges for a better size will occur if stock is available, (mainly in our kids Kimono range, which has different sizing, adult Kimonos are all one size fits all). Return delivery is at customers expense. Please ensure return garments are unworn with tags still attached. The exchange of sale items will be at our discretion, and can only be exchanged for store credit. For all return and exchange requests please contact us at hello@rumour.nz to receive a RA (Return Authorisation) number. Thanks!

*More terms and conditions can be viewed in more detail on our check out/payments page, including Refund and Privacy Policies, and Terms of Service.